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>One thing I learned, rather quickly, is that most people don't like writing. Even well educated people don't like writing. Most people find it easier to talk t
by Jimmy 11y ago
>One thing I learned, rather quickly, is that most people don't like writing. Even well educated people don't like writing. Most people find it easier to talk than to write. Most people would rather talk an issue through than write about it. The more difficult the issue, the more that people want to talk.
This is one of the first things I learned on my first job, and it was a somewhat bizarre realization. I both love writing, and find that it's the easiest mode of communication for me. When I had a question for someone, my first instinct was to send them an IM and start a discussion. The response was always "come to my desk so we can talk". I almost felt like they were intentionally going out of their way to pick on me. Eventually, I realized that was just the preferred mode of communication for most people.
There are definitely situations, like if you need help debugging, where it's nice to have someone standing there in person. But if we're just going to have a discussion about something, like a design issue for example, then I like writing. It also has the practical benefit that it gives you a permanent record of what everyone said for free.
- rorykoehler 11y agoI agree. When people talk 80% of what is said is gone within the day (whiteboard and a camera help this somewhat). Writing is a much better form of communication for longterm business health. Also IM allows async communication so you're not disturbing people who are in the flow.