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I've found it effective when a hard problem comes up in a 1:1 to actually try to solve it on the spot, or at least get the solution launched - look at some code
by ianbicking 11y ago
I've found it effective when a hard problem comes up in a 1:1 to actually try to solve it on the spot, or at least get the solution launched - look at some code, compose an email together, try something out, do a little research. It's important to give your report your devoted attention, but it's appropriate to also direct attention at your reports problems and work through them collaboratively. It also might help the person solve those problems more confidently on their own in the future.
- danieltillett 11y agoYou have to be really careful here as you can very quickly lead the person into “learned helplessness”. If they can rely on you to solve all problems they often will. Early on I fell into this trap and it was very difficult to get out of.
- karmelapple 11y agoThe difference may be finding where to remove a barrier (a good thing for a manager to do) and doing someone's work for them (a bad thing for a manager to do).