6 ms·

Have you ever considered switching to Hipchat ?

dntrkv 11y ago
In addition to the rest of the comments, HipChat doesn't handle file uploads nearly as well, the message formatting is a joke, message history randomly gets erased, simple things like posting a YouTube link in Slack will embed the actual video, you can edit message in Slack (HipChat has that silly "s/word/replace" feature). I use both on a daily basis and Slack is just better in every way.
thechut 11y ago
We are also switching to Slack from Hipchat due to bad downtime and messed up apps. Too bad, because it use to be decent...
- knodi123 11y ago
  Us too. Downtime and bugs. Recently hipchat released a major UI rewrite, and now there's no way to turn off autocorrect. It's almost useless for developers discussing code, if every technical term you type gets replaced with the first non-technical word that is "close enough."
  - marcins 11y ago
    I am assuming you're on OS X? You can right-click on the input field, and under "Spelling & Grammar" you can turn off auto-correct. This is an OS feature, not something HipChat specific.
    - knodi123 11y ago
      weird. wonder why this OS feature got turned on in the rewrite, but wasn't in the old version? Thanks for the tip!
mastacow 11y ago
Hipchat's downtime is atrocious.
- shlant 11y ago
  exactly the reason we moved to Slack
- balls187 11y ago
  It's iOS app is also trash.
  - x0x0 11y ago
    android too I never see the slack app in my top battery users; I saw the hipchat app in the top battery users all the time before I uninstalled the app. I don't leaving it running for work, but not at the expense of 10-15% of my battery.
- mrweasel 11y ago
  People keep saying that, but I can't remember the last time Hipchat was down.
  - dberg 11y ago
    Its literally been down 3 times in the last week https://status.hipchat.com/ https://status.hipchat.com/
    - mrweasel 11y ago
      Weird, maybe their infrastructure doesn't scale well and only goes down when the US is at work? Sadly there's no time stamps on their status page, so I can't tell. It could be similar to people complaining that Reddit or Imgur is down or unstable, but that mostly happens to Americans. So Europeans get the benefit of an overbuilt infrastructure, because the companies try to scale to the load generated by Americans.
  - modoc 11y ago
johansch 11y ago
Hipchat is made by the aussie company (Atlassian) that made Jira. Nice flexibility but disastrous performance, and they haven't really managed to fix that in A DECADE. Trying out their hosted Jira solution recently felt quite a bit like a throwback to the 90s. I'm not going to trust them again, sorry. (We ended up using Youtrack instead. A lot faster, a lot cheaper, but less flexible.)
- pbarnes_1 11y ago
  HipChat was acquired by Atlassian, so they didn't make it. :) I don't find our self-hosted Jira slow or a throwback to the 90s. It also cost $10. But these things are opinions. :)
billmalarky 11y ago
If slack is working for them my advice is to avoid hipchat. It seemed to crash constantly where I work. We're very happy with (paid) slack.
cnlwsu 11y ago
The new interface is slow and all the downtime is frustrating. Wish we were using slack

In addition to the rest of the comments, HipChat doesn't handle file uploads nearly as well, the message formatting is a joke, message history randomly gets erased, simple things like posting a YouTube link in Slack will embed the actual video, you can edit message in Slack (HipChat has that silly "s/word/replace" feature). I use both on a daily basis and Slack is just better in every way.

thechut 11y ago

We are also switching to Slack from Hipchat due to bad downtime and messed up apps. Too bad, because it use to be decent...

knodi123 11y ago
Us too. Downtime and bugs. Recently hipchat released a major UI rewrite, and now there's no way to turn off autocorrect. It's almost useless for developers discussing code, if every technical term you type gets replaced with the first non-technical word that is "close enough."
- marcins 11y ago
  I am assuming you're on OS X? You can right-click on the input field, and under "Spelling & Grammar" you can turn off auto-correct. This is an OS feature, not something HipChat specific.
  - knodi123 11y ago
    weird. wonder why this OS feature got turned on in the rewrite, but wasn't in the old version? Thanks for the tip!

mastacow 11y ago

Hipchat's downtime is atrocious.

shlant 11y ago
exactly the reason we moved to Slack
balls187 11y ago
It's iOS app is also trash.
- x0x0 11y ago
  android too I never see the slack app in my top battery users; I saw the hipchat app in the top battery users all the time before I uninstalled the app. I don't leaving it running for work, but not at the expense of 10-15% of my battery.
mrweasel 11y ago
People keep saying that, but I can't remember the last time Hipchat was down.
- dberg 11y ago
  Its literally been down 3 times in the last week https://status.hipchat.com/ https://status.hipchat.com/
  - mrweasel 11y ago
    Weird, maybe their infrastructure doesn't scale well and only goes down when the US is at work? Sadly there's no time stamps on their status page, so I can't tell. It could be similar to people complaining that Reddit or Imgur is down or unstable, but that mostly happens to Americans. So Europeans get the benefit of an overbuilt infrastructure, because the companies try to scale to the load generated by Americans.
- modoc 11y ago

johansch 11y ago

Hipchat is made by the aussie company (Atlassian) that made Jira. Nice flexibility but disastrous performance, and they haven't really managed to fix that in A DECADE. Trying out their hosted Jira solution recently felt quite a bit like a throwback to the 90s. I'm not going to trust them again, sorry. (We ended up using Youtrack instead. A lot faster, a lot cheaper, but less flexible.)

pbarnes_1 11y ago
HipChat was acquired by Atlassian, so they didn't make it. :) I don't find our self-hosted Jira slow or a throwback to the 90s. It also cost $10. But these things are opinions. :)

billmalarky 11y ago

If slack is working for them my advice is to avoid hipchat. It seemed to crash constantly where I work. We're very happy with (paid) slack.

cnlwsu 11y ago

The new interface is slow and all the downtime is frustrating. Wish we were using slack