3 ms·
Their customer service is really terrible. On my very first attempt to use them, I ended up being charged more for less food because Postmates had the wrong pr
by pfarnsworth 11y ago
Their customer service is really terrible. On my very first attempt to use them, I ended up being charged more for less food because Postmates had the wrong prices on their menu. I order something like 20 pieces for $25 and instead got charged $35 for 10 pieces.
Instead of taking ownership of their error and giving me a refund for the difference (I just wanted to pay the amount they advertised for 10 pieces on their website, I didn't ask for a full refund), they stonewalled me and kept responding with the same message over and over again. I ended up charging back the difference, and I tell everyone that they suck.