People want tools to solve problems, really to address their pains in life. These can include being bored and wanting to have some fun (hence Farmville), keepi

People want tools to solve problems, really to address their pains in life. These can include being bored and wanting to have some fun (hence Farmville), keeping in contact with people, managing their money, doing heir work, etc. Most people are motivated enough to learn what they need to to address their pains and very little beyond that, partially because there is so much vying for our time and attention. I know computers, but I don't know cars yet I drive because it addresses many of my needs. I know mostly as much about a car as I need to. Learning more about it does not satisfy other needs of mine (I don't find them interesting, so they don't satisfy my curiosity needs). I would sound as stupid answering car questions as the NYC people on the street did answering Browser questions. So, do I need to learn more about cars or do computers need to work right for people who don't understand them?