I have sat in my office or home and watched a package go from "out for delivery" to "delivery attempted" while I'm there, have been there the whole time, and no

I have sat in my office or home and watched a package go from "out for delivery" to "delivery attempted" while I'm there, have been there the whole time, and nobody ever attempted anything. Then once that happens they don't try again, you have to go to the post office to get it. And given that I live in NYC, going to the post office is invariably more time consuming than going to an actual store nearby that sells the thing I ordered, thus completely destroying the rationale for using Amazon in the first place. Amazon shopping used to be amazing, like magic awesome customer service. Things are very different in 2016.