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What percentage of there customer base would make a purchase like the ones you're describing; that is, consumers that would by OEM products I the value and opti

by nxzero 11y ago

What percentage of there customer base would make a purchase like the ones you're describing; that is, consumers that would by OEM products I the value and option of doing so was obvious and easy. Honestly don't see this as a threat to Amazon, though would agree it's potential a threat to your view of the world. For example, take another large consumer electronics retailer like Walmart. Does Walmart's in store or online offering solve your issues?

CPLX 11y ago
If Amazon has an online shopping entry for an new box of printer ink, and what shows up is a refilled cartridge in a white bag that your printer won't recognize and is useless, that's a class of problem relevant to 100% of their customer base, methinks.
- nxzero 11y ago
  You seriously believe most people (that is 100% of people) still own a printer? Most people I know stopped owning a printer a long time ago. Most people I know, when the need to replace a OEM cord need to do so same day offline; that is they need their device working, and without a cord, it'll run out of power. Most people buy the cheapest option that meets their needs; in fact, most OEM cords normally don't, due to them normally being too short. Again, is Walmart a solution to your issue?
  - michaelt 11y ago
    You seriously believe most people (that is 100% of people) still own a printer? I would say at least 95% of people purchasing printer ink on Amazon still own a printer. That seems like a pretty uncontroversial statement to me.
    - nxzero 11y ago
      Amazon's customer base is not limited to people that still own a print and want to buy ink, and owned a printer that has issues with the cartridge purchased. My question how mean customers have this issue; no one I know does.
  - CPLX 11y ago
    You're missing the forest for the trees. If you're selling printer ink and it's fake and doesn't work, and you're selling replacement headphones that sound nothing like the real ones, and charging cables that can destroy your devices, and etc etc then you may have a problem. This issue is rampant across tons of Amazon product categories, they are losing control of their own offerings and their customers can't trust that what they order actually is what it's supposed to be. That's basically the most fundamental problem a retailer can have.
    - nxzero 11y ago
      It's a problem with easy of device and cable complaince, it's a know issue, and is in fact the OEMs issue due to having a flawed business model; that is, being unable to sell a device for it's real value and selling over priced supplies & parts that aren't even easy to validate as complaint to a given standard. Stop blaming Amazon, and see that the issue is Apple, HP, etc.
      - CPLX 11y ago
        > Stop blaming Amazon, and see that the issue is Apple, HP, etc. If Amazon says they're selling me an X but sends me a fake X I'm going to blame Amazon, this isn't a hard thing to reason about. Other retailers don't have these problems. I can buy printer ink at CVS or Staples or Best Buy and it isn't a refill or grey market and it always works. In fact, Amazon itself didn't used to have this problem. I'll stand by my assertion that Amazon has a real issue here that they should address.
    - nxzero 11y ago
      (2nd reply) Given you the thread limit has been reached, I'm replying to the last response I'm able to reply too. Greymarket products part OEM products that subvert import/export controls, they're not non-standard complaint produces. As for the vendors you listed (which I might note intential avoid the vendor I requested a response on) sell OEM or private-label parts, they do not offer a market place for parts; as if Amazon only sold OEM or (Amazon)-private- products, which is I'll stand by my position that the issue is the east of standards compliance; both implementation and enforcement. Also, stand by my position that OEM parts are over priced, and often product-complaint, not standard complaint; when's the last time you where able to use a ink cartridge for all types of a given prints, that is all color inkjet printers.

by nxzero 11y ago

CPLX 11y ago

If Amazon has an online shopping entry for an new box of printer ink, and what shows up is a refilled cartridge in a white bag that your printer won't recognize and is useless, that's a class of problem relevant to 100% of their customer base, methinks.

nxzero 11y ago
You seriously believe most people (that is 100% of people) still own a printer? Most people I know stopped owning a printer a long time ago. Most people I know, when the need to replace a OEM cord need to do so same day offline; that is they need their device working, and without a cord, it'll run out of power. Most people buy the cheapest option that meets their needs; in fact, most OEM cords normally don't, due to them normally being too short. Again, is Walmart a solution to your issue?
- michaelt 11y ago
  You seriously believe most people (that is 100% of people) still own a printer? I would say at least 95% of people purchasing printer ink on Amazon still own a printer. That seems like a pretty uncontroversial statement to me.
  - nxzero 11y ago
    Amazon's customer base is not limited to people that still own a print and want to buy ink, and owned a printer that has issues with the cartridge purchased. My question how mean customers have this issue; no one I know does.
- CPLX 11y ago
  You're missing the forest for the trees. If you're selling printer ink and it's fake and doesn't work, and you're selling replacement headphones that sound nothing like the real ones, and charging cables that can destroy your devices, and etc etc then you may have a problem. This issue is rampant across tons of Amazon product categories, they are losing control of their own offerings and their customers can't trust that what they order actually is what it's supposed to be. That's basically the most fundamental problem a retailer can have.
  - nxzero 11y ago
    It's a problem with easy of device and cable complaince, it's a know issue, and is in fact the OEMs issue due to having a flawed business model; that is, being unable to sell a device for it's real value and selling over priced supplies & parts that aren't even easy to validate as complaint to a given standard. Stop blaming Amazon, and see that the issue is Apple, HP, etc.
    - CPLX 11y ago
      > Stop blaming Amazon, and see that the issue is Apple, HP, etc. If Amazon says they're selling me an X but sends me a fake X I'm going to blame Amazon, this isn't a hard thing to reason about. Other retailers don't have these problems. I can buy printer ink at CVS or Staples or Best Buy and it isn't a refill or grey market and it always works. In fact, Amazon itself didn't used to have this problem. I'll stand by my assertion that Amazon has a real issue here that they should address.
  - nxzero 11y ago
    (2nd reply) Given you the thread limit has been reached, I'm replying to the last response I'm able to reply too. Greymarket products part OEM products that subvert import/export controls, they're not non-standard complaint produces. As for the vendors you listed (which I might note intential avoid the vendor I requested a response on) sell OEM or private-label parts, they do not offer a market place for parts; as if Amazon only sold OEM or (Amazon)-private- products, which is I'll stand by my position that the issue is the east of standards compliance; both implementation and enforcement. Also, stand by my position that OEM parts are over priced, and often product-complaint, not standard complaint; when's the last time you where able to use a ink cartridge for all types of a given prints, that is all color inkjet printers.