The impression I have, in the humble projects and companies I work with, is that it's more related to the decision-makers. So many features are added based on

The impression I have, in the humble projects and companies I work with, is that it's more related to the decision-makers. So many features are added based on whims, decided on meeting rooms and based on engineers or managers gut feelings, that it actually seems normal for software to get complicated. If we tried to keep the new features somewhat restrained to things we actually are confident that users want (by doing user research!), maybe the piling of new features would slow down.