Sometimes switching to Firefox or Chrome works, sometimes not. The more technically literate orgs often don't use IE anyway. The problem are the technically ill

Sometimes switching to Firefox or Chrome works, sometimes not. The more technically literate orgs often don't use IE anyway. The problem are the technically illiterate people. I'm wary to not inadvertently fall into the IT support role by advising not to use IE. If a bunch of really unskilled folks switch to Firefox because I say so, whom will they call if something doesn't quite work as before? :) I can (and do) say no to calls like these, but I'm always wary it taints the relationship a bit. An approach that usually works if I explain the reasons beforehand is transparent pricing: The solution costs $x for all browsers incl. IE9+, or more if IE8 has to be supported. That way the argument is about the org being able to afford IE8, not about me being the picky geek.