"Infrastructure without automation is hopefully dead" No, no ... the "without automation" part is the entire point. If a system is automated, then nobody has

"Infrastructure without automation is hopefully dead" No, no ... the "without automation" part is the entire point. If a system is automated, then nobody has skin in the game - the way the pilot and copilot of your airplane do. The outcomes we want are the outcomes we get when the operator is the first one to go if something goes wrong. It is in that interaction that we can rely on the (amazing, irreproducible, beautiful) ability of the human brain to recognize patterns and make brilliant deductive leaps. That's just the very thing we want.