I'd like to second this, my account cancellation with SEOMoz was handled wonderfully as well. In my case, I simply sent them an email, and got a very nice respo

I'd like to second this, my account cancellation with SEOMoz was handled wonderfully as well. In my case, I simply sent them an email, and got a very nice response back within minutes letting me know everything was taken care of and I wouldn't be billed again. Its really important to me how a company handles parting ways. Because their cancellation experience was so easy I am more likely to reopen my account again in the future. Note: SEOMoz's Pro service is a great deal if you need the tools it provides. I canceled simply because our workload shifted, but would re-up in the future.