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The trick with DoorDash is that many (most?) of the restaurants in the system aren't voluntarily participating with DoorDash. A smart system that summoned deli
by potatolicious 11y ago
The trick with DoorDash is that many (most?) of the restaurants in the system aren't voluntarily participating with DoorDash.
A smart system that summoned delivery people when the food was ready/close to ready would require integration on the restaurant's part (see: Seamless/GrubHub/Caviar), but DoorDash seems to be going in a different direction.
This has been a point of controversy - DoorDash offers delivery for restaurants that do not participate in delivery by simply sending someone there, ordering, and bringing you the food. This is terrible for the delivery people obviously, and DoorDash has also been caught marking up the prices on these menu items without informing the customer.
Overall, highly doubtful about the sustainability of this business model. Or the ethics.
Side note: Postmates also does similar - some of the restaurants in their system are not official partners, and so the delivery person gets to make the order and wait around. This is a large part of why I stopped using them - they're getting paid peanuts as it is and now they're sitting on their ass for 20+ minutes to bring someone $20 of food and foregoing much needed tips.