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I backed their Kickstarter and I love them. They have consistently delivered updates to backers and have always been on schedule (they are even ahead of schedu
by Artemis2 11y ago
I backed their Kickstarter and I love them.
They have consistently delivered updates to backers and have always been on schedule (they are even ahead of schedule now!). I'm not sure how they do it, but they just solve problems.
Initially, the shipping cost for their Kickstarter was too high ($9 computer + $20 shipping to Europe). They lowered shipping costs (to $14 for me) just before the end of their Kickstarter. Even though I had the expectation of paying $29 to get a C.H.I.P to my door, they let everyone use the difference with what they paid to buy more boards or accessories, so I got two C.H.I.P.s for $32 instead. [1]
They encountered issues with the CPU they planned on using, and had to replace it with a bigger version that didn't fit the front of the board. They had to put it on the back, and added small cases to everyone's orders so the computers could lay flat as expected. [2]
The hardware and software initially had issues for some people. They quickly released a simple flashing tool for Windows, OS X and Linux. For hardware problems, they flat out offered to swap defective C.H.I.P.s. [3]
I've truly appreciated their level of professionalism and their customer support work. The computer in itself is fine, and much more economical than the Raspberry Pi (integrated networking capabilities).
[1] : https://www.kickstarter.com/projects/1598272670/chip-the-worlds-first-9-computer/posts/1250255 https://www.kickstarter.com/projects/1598272670/chip-the-wor...
[2] : https://www.kickstarter.com/projects/1598272670/chip-the-worlds-first-9-computer/posts/1428989 https://www.kickstarter.com/projects/1598272670/chip-the-wor...
[3] : https://www.kickstarter.com/projects/1598272670/chip-the-worlds-first-9-computer/posts/1459547 https://www.kickstarter.com/projects/1598272670/chip-the-wor...
- hutzlibu 11y agoBlame the bad world, if it isn't true, but your post feels a little bit like paid enthusiasm...
- FroshKiller 11y agoI agree with Artemis2. I also backed this project, and it has absolutely been one the most well managed, communicative projects I've supported. I've been very pleased.