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Two things: 1) When your company motto is "Don't be evil" people tend to hold you to a higher standard. 2) Facebook was a place where you'd put stuff that at
by philk 17y ago
Two things:
1) When your company motto is "Don't be evil" people tend to hold you to a higher standard.
2) Facebook was a place where you'd put stuff that at least some other people would see. Google, particularly search, is a place where some of the things you'd type you wouldn't want anyone to see.
- chaosprophet 17y agoAlso, Facebook threw up a big window telling you to review the new settings, and it didn't allow you to do anything else on the site till you had checked the privacy settings.
- jasonlotito 17y agoIn other words: Facebook knew it's average user were less than intelligent, and they had to force them to accept the privacy settings. Google assumed it's average user cared about privacy, and so would investigate the matter themselves.
- jasonlotito 17y ago1) Don't be evil doesn't mean don't make mistakes. Mistakes happen. 2) Despite the mistake, the features and protections were put in place to prevent the problems reported. His comment is right on the money. Maybe not what everyone wanted to hear, but what everyone wants to hear isn't always the truth.
- philk 17y agoThat's awesome, but when you're Google and your entire business is based on people trusting you with their data you tell them whatever the hell will make them keep handing their data over.
- po 17y agoI forgive mistakes. I don't forgive denial. As a user, I'd like to hear "I'm sorry" rather than "our users' concerns were unjustified and they don't know what they're talking about"
- jasonlotito 17y agoFirst, they've already issued their apologies for the confusion publicly. I don't see the need to repeat what's been said. Secondly, I don't find anything wrong with what he said. Again, it might not be popular, but I can't find fault in it. After all, they can't very well apologize for things that didn't happen, and it would be insulting for them to try.
- po 17y agoThe leader of a company absolutely should repeat what his company's PR statement/blog/whatever said, not contradict it. The fault is that it's the opposite of his company's official statement.
- moron4hire 17y agoI don't believe Buzz was a mistake. I think it was a deliberate action that had an unexpected reaction. I think the execs at Google thought that people didn't care as much about privacy as it turned out we actually do.