Back in the day, you could escalate a bug to the next patch by emailing steve@mac.com claiming you lost work, or can't get something done. I did this twice, and

Back in the day, you could escalate a bug to the next patch by emailing steve@mac.com claiming you lost work, or can't get something done. I did this twice, and got a patch both times. Once, they literally patched iMovie over a weekend after I emailed Steve. I'd bet the teams were quite unhappy...