I don't think this should be surprising to anyone. Outside developers don't have any real ownership of their work product. Even if they know better in principl

I don't think this should be surprising to anyone. Outside developers don't have any real ownership of their work product. Even if they know better in principle (and many do), they don't have any incentive to practice good stewardship. And bargain-basement outside developers aren't magical productivity pixies; the reason they are able to charge lower prices because they don't need to charge you for all the things they aren't taking the time to do.