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"However, our appeals to Amazon affiliate program administrators (associates@amazon.com) and even Jeff Bezos (jeff@amazon.com) were either ignored or answered i
by pink_dinner 11y ago
"However, our appeals to Amazon affiliate program administrators (associates@amazon.com) and even Jeff Bezos (jeff@amazon.com) were either ignored or answered incompletely, leaving us wondering if anyone was listening. "
This is pretty standard for Amazon marketplace seller services. They take a 16%+ cut of all of your sales and have absolutely nobody to help you when your account is banned or disabled by one of their auto bots.
This happened to a client of mine a few years back. Near 100% feedback, complying with every rule, and one day they get the ban hammer (for a claim that was later withdrawn by the original person that filed it).
Amazon withheld $50,000 for over 3 months while they were 'investigating'. After 3 emails where Amazon responded with canned responses, they said the matter was 'closed' and all future emails would not be answered.
Do NOT do business with Amazon. You will end up sorry and probably without a business. As as an associate or marketplace seller, they own all of your clients and you are responsibly for anything bad that happens. When you get kicked, they have all of your data, your clients, and your money for 90 days.
On top of this, they compete with their own marketplace sellers (unlike Ebay) and use all of your sales information to undercut you. I witnessed it many times with the above client.
This should be against the law. I think the only reason they haven't been sued out of existence is because their so big.