I'm completely torn about this issue. On the one hand, I know very well just how incompetent many people are with computers. A random example: last week I near

I'm completely torn about this issue. On the one hand, I know very well just how incompetent many people are with computers. A random example: last week I nearly bit off my own hand while watching someone use a browser while giving a presentation. Every time she wanted to go to a different webpage, she would fumble around for a minute, get confused and then quit the browser. After restarting and letting it load her homepage (not Google), she would use the search bar to look for her goal. So, ok, computers are tricky. Programmers are unhelpful and unkind. Designers focus on flash and not helpful visual cues. Blah, blah blah. But c'mon, why would anyone think that you need to quit the application to get somewhere else? You don't quit your email program to read or write another email. You don't leave your house to visit another room. You don't unplug the refrigerator (or even close the damn door) to find a the cheese when you already have the mustard. Sometimes I feel sympathetic, but often I think people are just stupid and lazy.