4 ms·

For European merchants, there is a payment processor called Https://www.mondido.com/en (I'm the founder). What makes Mondido different is the support for dyn

For European merchants, there is a payment processor called Https://www.mondido.com/en (I'm the founder). What makes Mondido different is the support for dynamic 3D-secure, and other conversation optimization tools. If you are selling cross border, this is a must since some issuing banks require 3ds on all purchases, and others doesn't support it.

Silhouette 11y ago
That could be very interesting, not just for having 3DS, but also for a few other things you mention on your web site. That site, at least in the English version, seems to be missing some important details, such as: - what your fees are - how international payments in different currencies work on your system - how reliable transactions using your optimization tools typically are, and how this compares to other payment processing services - an explanation of how an integration with your APIs and webhooks can be tested. Do you have more information available somewhere?
- robertpohl 11y ago
  Thanks for the reply! - Fees are 1.89% on all cards (https://www.mondido.com/en/get-going https://www.mondido.com/en/get-going) - We are using data and business intelligence to customize each transaction according to both the merchant and consumer need. This means switching to fallback processing, alternative payment methods, etc. - I'd say that our webhooks are very different and more flexible compared to others. You can customize both the body and headers and use any data from the payment such as; consumer, products, fraud-check etc. (https://www.mondido.com/blog/webhooks-payments-connected-to-the-world https://www.mondido.com/blog/webhooks-payments-connected-to-...) Read more about the tech in our docs: https://doc.mondido.com/api https://doc.mondido.com/api The main differentiator is that we strive towards maximum payment conversion, to rescue all failed payments. Where competitors have ~80%-90% we provide closer to 95% success rate, which is the real value of Mondido.
  - Silhouette 11y ago
    Thanks for the follow-up. FYI, I'm not sure whether that get-going page is actually linked from anywhere on your main English site right now. I looked for some considerable time and didn't find anything like that page. Maybe I would have to start the sign-up process to see it if I didn't have the link from you? If so, you might like to consider that you're asking me to give details and agree to terms and conditions in a language I don't speak before I can get anywhere, which is a barrier that I'm obviously not going to cross at this stage (or probably ever). I did have a look through your documentation, including the API page you linked to, but still didn't find answers to some important questions like the ones I mentioned before. For example, if I were to charge a customer in a Eurozone country a price in EUR, but I'm in the UK and my accounts and bank work in GBP, how are exchange rates handled, how do I see the figures used in both currencies through your API, and are there any additional fees for doing the conversion? Testing the integration is also a big deal, and it seems you have some mechanisms to help with that, but again I couldn't find clear documentation about how they work and what isolates a test deployment from a production one. I do think Mondido is very interesting, both as a possible service for some of my own business interests and more generally for online businesses here in the UK. Having a Europe-centric service similar to the likes of Stripe and Braintree would have some real advantages, particularly if you also have good support, an emphasis on reliability, and lower fees than some of the other services. I hope that in the future you'll fill in some of the missing details on your site and produce an English version of your legalese, because I can imagine Mondido attracting quite a lot of business from around here and of course having good competition in this space would be better for merchants as well. Edit: The page you linked to also says "The total price for Mondido is 1.89% and 1.89 SEK per transaction", so does that mean actually the fees are 1.89%+1.89SEK, not just the 1.89% you mentioned before?
    - robertpohl 11y ago
      Hi Silhouette, I really appreciate your feedback! Regarding the English version, we will update the website very soon. You bring up some other really valid points: - Exchange rates; if you charge in EUR and settle in GBP, a charge of 0,66% will be added. - Test and production is almost the same; before you go live, your account will be in test mode, and after you are live you will always be able to send in "test=true" to make test transactions. No separate environments (unless you create multiple merchant accounts, which you can). - Price; We'll charge a percent fee for all European countries except for Sweden which also has a fixed transaction fee. Bedsides that, we also support Invoice, PayPal, DirectBank and Swish. Let me know if you have further questions or feedback! Best, Robert

Silhouette 11y ago

That could be very interesting, not just for having 3DS, but also for a few other things you mention on your web site. That site, at least in the English version, seems to be missing some important details, such as: - what your fees are - how international payments in different currencies work on your system - how reliable transactions using your optimization tools typically are, and how this compares to other payment processing services - an explanation of how an integration with your APIs and webhooks can be tested. Do you have more information available somewhere?

robertpohl 11y ago
Thanks for the reply! - Fees are 1.89% on all cards (https://www.mondido.com/en/get-going https://www.mondido.com/en/get-going) - We are using data and business intelligence to customize each transaction according to both the merchant and consumer need. This means switching to fallback processing, alternative payment methods, etc. - I'd say that our webhooks are very different and more flexible compared to others. You can customize both the body and headers and use any data from the payment such as; consumer, products, fraud-check etc. (https://www.mondido.com/blog/webhooks-payments-connected-to-the-world https://www.mondido.com/blog/webhooks-payments-connected-to-...) Read more about the tech in our docs: https://doc.mondido.com/api https://doc.mondido.com/api The main differentiator is that we strive towards maximum payment conversion, to rescue all failed payments. Where competitors have ~80%-90% we provide closer to 95% success rate, which is the real value of Mondido.
- Silhouette 11y ago
  Thanks for the follow-up. FYI, I'm not sure whether that get-going page is actually linked from anywhere on your main English site right now. I looked for some considerable time and didn't find anything like that page. Maybe I would have to start the sign-up process to see it if I didn't have the link from you? If so, you might like to consider that you're asking me to give details and agree to terms and conditions in a language I don't speak before I can get anywhere, which is a barrier that I'm obviously not going to cross at this stage (or probably ever). I did have a look through your documentation, including the API page you linked to, but still didn't find answers to some important questions like the ones I mentioned before. For example, if I were to charge a customer in a Eurozone country a price in EUR, but I'm in the UK and my accounts and bank work in GBP, how are exchange rates handled, how do I see the figures used in both currencies through your API, and are there any additional fees for doing the conversion? Testing the integration is also a big deal, and it seems you have some mechanisms to help with that, but again I couldn't find clear documentation about how they work and what isolates a test deployment from a production one. I do think Mondido is very interesting, both as a possible service for some of my own business interests and more generally for online businesses here in the UK. Having a Europe-centric service similar to the likes of Stripe and Braintree would have some real advantages, particularly if you also have good support, an emphasis on reliability, and lower fees than some of the other services. I hope that in the future you'll fill in some of the missing details on your site and produce an English version of your legalese, because I can imagine Mondido attracting quite a lot of business from around here and of course having good competition in this space would be better for merchants as well. Edit: The page you linked to also says "The total price for Mondido is 1.89% and 1.89 SEK per transaction", so does that mean actually the fees are 1.89%+1.89SEK, not just the 1.89% you mentioned before?
  - robertpohl 11y ago
    Hi Silhouette, I really appreciate your feedback! Regarding the English version, we will update the website very soon. You bring up some other really valid points: - Exchange rates; if you charge in EUR and settle in GBP, a charge of 0,66% will be added. - Test and production is almost the same; before you go live, your account will be in test mode, and after you are live you will always be able to send in "test=true" to make test transactions. No separate environments (unless you create multiple merchant accounts, which you can). - Price; We'll charge a percent fee for all European countries except for Sweden which also has a fixed transaction fee. Bedsides that, we also support Invoice, PayPal, DirectBank and Swish. Let me know if you have further questions or feedback! Best, Robert