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We make chargebacks just as easy. There's a button you can click next to the transaction that will initiate the dispute process - we'll deposit the funds back i
by boling11 11y ago
We make chargebacks just as easy. There's a button you can click next to the transaction that will initiate the dispute process - we'll deposit the funds back in your primary funding account and follow up with you, then resolve with the merchant. You're also covered under Visa's zero liability policy.
- mindslight 11y agoSure, but an unauthorized charge is a clear cut case. I'm talking about an authorized charge from a merchant who is later uncooperative for whatever reason. I would think that a longstanding credit card company would have a more account-holder-friendly dispute process, but perhaps this is just a perception you have to overcome. Furthermore with a credit card one never loses the money until they decide to transfer it, regardless of company policies.
- loeg 11y agoConvenience is good, but it isn't exactly the same as having the full might of credit card consumer protection laws.