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I switched to Braintree after having some trouble with the initial integration of Stripe in a Rails application I made about 9 months ago. I am an experienced R

I switched to Braintree after having some trouble with the initial integration of Stripe in a Rails application I made about 9 months ago. I am an experienced Rails developer and found the Stripe documentation to be a bit out of step with "the Rails way" and a little incomplete. I switched to Braintree and was up and running with relative ease. I can't speak to my experience as a Braintree customer as sadly my app hasn't processed many payments but the initial integration using Braintree was much easier for me.

ChrisDutrow 11y ago
Another advantage in this situation is that Braintree does not charge a monthly fee. So if you don't end up making a lot of sales, you don't get stuck with a monthly payment.
- lftl 11y ago
  Stripe doesn't have a monthly fee either.
romainhuet 11y ago
I work at Stripe and would love to hear how we could improve the experience of integrating with Rails. Just shoot me an email (romain@stripe.com)—even bullet points are helpful. Thank you!
- wuliwong 11y ago
  I'll take a look and shoot you an email. Hopefully I'll be able to refresh my memory, it's been a little while.
pan69 11y ago
When you switch payment providers, how are you going to obtain new payment tokens for subscriptions? I.e. Stripe will give you a payment token for processing but if you switch to another provider you do not have the card details to create a new token with the new provider. Would you have your customers re-enter their card details?
- Silhouette 11y ago
  To their credit, Stripe have previously given public and pretty unambiguous assurances that if you do decide to move away, they will co-operate to transfer the sensitive card data in their vault to another service, subject to some reasonable concerns about PCI compliance and the like. So at least from Stripe's side, that should mean you don't have to trouble your customers about re-entering details. I don't personally know anyone who's actually done this, so I can't comment on how well it works in practice.

ChrisDutrow 11y ago

Another advantage in this situation is that Braintree does not charge a monthly fee. So if you don't end up making a lot of sales, you don't get stuck with a monthly payment.

lftl 11y ago
Stripe doesn't have a monthly fee either.

romainhuet 11y ago

I work at Stripe and would love to hear how we could improve the experience of integrating with Rails. Just shoot me an email (romain@stripe.com)—even bullet points are helpful. Thank you!

wuliwong 11y ago
I'll take a look and shoot you an email. Hopefully I'll be able to refresh my memory, it's been a little while.

pan69 11y ago

When you switch payment providers, how are you going to obtain new payment tokens for subscriptions? I.e. Stripe will give you a payment token for processing but if you switch to another provider you do not have the card details to create a new token with the new provider. Would you have your customers re-enter their card details?

Silhouette 11y ago
To their credit, Stripe have previously given public and pretty unambiguous assurances that if you do decide to move away, they will co-operate to transfer the sensitive card data in their vault to another service, subject to some reasonable concerns about PCI compliance and the like. So at least from Stripe's side, that should mean you don't have to trouble your customers about re-entering details. I don't personally know anyone who's actually done this, so I can't comment on how well it works in practice.