> Web apps have an extra layer between themselves and the hardware. True but, on the other hand, native apps require extra steps to be taken by the user (go to

> Web apps have an extra layer between themselves and the hardware. True but, on the other hand, native apps require extra steps to be taken by the user (go to the App Store, download the app) which somehow makes user acquisition harder. However we could also argue that once a native app is installed, that increases the chances of user retention, i.e. the user is more likely to use that service again.