By creating reliance(for service), a future revenue stream is ensured(for manu or 'authorized' provider). Over-engineered products with features of spurious be

By creating reliance(for service), a future revenue stream is ensured(for manu or 'authorized' provider). Over-engineered products with features of spurious benefit only adds to the reliance. That is The Service Economy, in a nutshell. But don't worry, we can always pay more!