I must say that's really the most transparent way to handle a downtime I've ever seen. I would be scared shitless to expose for all to see what really happened

I must say that's really the most transparent way to handle a downtime I've ever seen. I would be scared shitless to expose for all to see what really happened and what is happening, even more so when it's makes them look like they don't know what they are doing. I must applaud them for that, I wish if I ever get into such a nasty situation, I'll be able to do what they did.