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What is the benefit of rsync's $0.20/GB pricing over any other cloud storage solution that costs $0.01-$0.03/GB?

• rsync 11y ago
  The ZFS send/recv accounts are 6 cents/GB with no traffic/bandwidth/usage costs. I think that compares favorably with S3, etc., given ZFS support and concierge level technical support. And, of course, the price drops if you cross the 10TB mark.
• marklyon 11y ago
  I've been a customer of theirs for a long while and will note that their customer service is amazing. They helped implement what I needed and offer support anytime I need. Now that S3 has matured and prices have continued to drop, though, I am going to be moving to trim costs. I actually kicked off backups to S3 earlier this month and am backing up to both S3 and rsync.net at the moment, with the plan of ending rsync once I've tested restores and made it through a billing cycle at Amazon.
  • marklyon 11y ago
    Wow. To stress the amazing level of customer service, someone there just ran across my comment and reached out - noting that my pricing was set for an older structure, updating me to a far more competitive rate and offering a retroactive credit. While Amazon has offered some great service, it's never been as good as that. They really do stand by and provide a superior level of support and assistance if you need it on the technical side as well. I highly recommend them.