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interruption rate is a critical productivity metric and we sweep it under the rug. until last year I was never in a 1-on-1 when someone stopped to look at their
by awinter-py 11y ago
interruption rate is a critical productivity metric and we sweep it under the rug. until last year I was never in a 1-on-1 when someone stopped to look at their phone but something changed; blame at-work chat for the cultural shift.
I agree with you completely. The notification ecosystem is toxic to work and slack, by camouflaging itself as work, is the worst offender.
I've experimented with remote work and bad actors on chat can still ruin that. Unless it's your job to answer the phone, the expectation of being interruptible is killer no matter where you are.