The author calls it "justice-as-a-service" because it fits the mnemonic. The article is really talking about automated consumer rights services, which is somet

The author calls it "justice-as-a-service" because it fits the mnemonic. The article is really talking about automated consumer rights services, which is something quite different. In that, helping consumers take maximum advantage of what local, state, or federal law offers them could certainly be both a helpful public service and a lucrative market.