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"Maybe your flight got cancelled. Or your cable subscription got more expensive. Or maybe you bought something online and the day after the price dropped. Or th
by liamcardenas 11y ago
"Maybe your flight got cancelled. Or your cable subscription got more expensive. Or maybe you bought something online and the day after the price dropped. Or the package arrived two days late."
Sorry, those are not injustices. Especially service price increases and "after purchase" price drops.
This makes me wonder: What if a JaaS company alters its prices? What recourse will consumers have to correct this "injustice"?
In all seriousness, however, I believe that this deserves a better name. Maybe Reimbursements as a Service (RaaS).
- hobs 11y agoIt seems like the obvious answer to this company altering its price is to apply the company's product to itself.
- mattlutze 11y agoThe author calls it "justice-as-a-service" because it fits the mnemonic. The article is really talking about automated consumer rights services, which is something quite different. In that, helping consumers take maximum advantage of what local, state, or federal law offers them could certainly be both a helpful public service and a lucrative market.