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BOSS::Make those sales numbers! You have 12 dealers in that territory who should be feeding you leads! ME(1997)::Uh, boss about that. Those 12 dealers hate my
by gregpilling 11y ago
BOSS::Make those sales numbers! You have 12 dealers in that territory who should be feeding you leads!
ME(1997)::Uh, boss about that. Those 12 dealers hate my program because they get 10% commission instead of 30% commission like they usually do. They actively work against me! Instead of feeding me leads, they are trying to sell competitors product because they make more money!! They hate my program! They make less money!
BOSS:: (hits loop phase of discussion) You have 12 dealers in that territory who should be feeding you leads! Make those sales numbers or your fired!
ME:: well, shit.
<proceeds to make sales numbers by not telling dealers anything>
When money fell from the sky, dealers didn't seem to care if it was 10% or 30% money because it showed up like free money. 0 effort for them. It was hell working with a group that not only I couldn't fire, the corporation could not even discipline them. They were independent dealers. I could make a sale, and they could refuse to process it (happened a few times). In those cases it was then a no-sale. I had to sell the customer and the dealer. Or do the deal without the dealer knowing about it until they received the check. After a year of free money, the worst dealer became the best dealer. He had been around 30 years, a grumpy old codger who was king of his area and all his customers trusted him 100%. His change in opinion (in his area alone) was worth about $25,000 a year in commissions in 1998. Thanks again Bob!
I vowed to myself to never get in a position where I had all the responsibility to make something happen, but none of the authority to make it happen. That vow has kept me out of some situations, and whenever I break it is when I get miserable again. Then I re-vow ...