3 ms·
So apparently (I thought Heinz, that was what the website mentions) Kraft (they're who responded to my feedback with nothing but boiler marketing "cost of ingre
by jrs235 11y ago
So apparently (I thought Heinz, that was what the website mentions) Kraft (they're who responded to my feedback with nothing but boiler marketing "cost of ingredients" response) removed the Golden Flavor Nugget from Wyler's Mrs. Grass Soup Mix. This is what that soup was KNOWN for! The Golden Nugget! They got rid of it! Raise the price and keep your differentiator. In my feedback I told them I was returning several unopened boxes to the store since I bought/buy their soup because of the golden egg. I returned the unopened boxes.
"Dear Mr. [my name] ,
Thank you for taking the time to contact us regarding Mrs. Grass Homestyle Noodle & Vegetable Soups.
In an effort to continue offering a better product to our consumer, we've removed the Golden Egg Flavor Ball from our Mrs. Grass Homestyle Noodle & Vegetable Soups. The Golden Egg Flavor Ball will no longer be reflected on the packaging.
One reason for package changes is to consolidate and reduce packaging. When we're able to do this, it benefits all of us as well as the environment. We also change our packaging in an effort to bring quality products to our consumers at the most affordable price. We all know that prices are increasing on everything from gasoline and corn to automobiles and houses. As costs go up, companies often find that they must raise prices to maintain high quality. The alternative to raising the price of any given product is to offer the product in a slightly smaller size. When we reduce the size of a product, it allows us to offer the product to our consumer at the best affordable price point. I appreciate you sharing your concerns with us. I will be sure to forward your comments to the Marketing and Production staff. It is our goal to continue to offer a variety of high-quality foods at the lowest possible cost to consumers.
Thank you for contacting us and please add our site to your favorites and visit us again soon!
Sincerely,
Julian Franklin
Director, Consumer Relations"
http://www.wylers.com/Gdetails/mrs_grass_home.aspx http://www.wylers.com/Gdetails/mrs_grass_home.aspx