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As almost everyone is using twitter now a days for some sort of customer support I am wondering why twitter isn't monetizing that aspect. Provide businesses bet
by udhan 11y ago
As almost everyone is using twitter now a days for some sort of customer support I am wondering why twitter isn't monetizing that aspect. Provide businesses better tools and applications to manage support and charge premium. Similar services can be offered to govts as well.
- Animats 11y agoThat was kind of a fad a few years back, but many companies have backed off from it.[1][2] [1] https://consumerist.com/2012/12/06/charter-ends-twitter-and-facebook-customer-support/ https://consumerist.com/2012/12/06/charter-ends-twitter-and-... [2] http://time.com/3916355/social-media-customer-service/ http://time.com/3916355/social-media-customer-service/