I was a hot shot kernel engineer at Sun back in the day when Sun was like Bell Labs. I specialized in performance which meant that if I showed up in your offic

I was a hot shot kernel engineer at Sun back in the day when Sun was like Bell Labs. I specialized in performance which meant that if I showed up in your office you had a problem and I was the spotlight on that problem. And if you didn't want to focus 100% of your energy right now on that problem, I made sure that everyone knew that. I was not well liked. Eventually I grew up. People are people. They have jobs, they have families, there are all sorts of reasons that someone may not be doing well at their job. Yes, one of them is that perhaps they suck. But I learned that any well run company, it wasn't that they sucked, it was that they had shit going on in their life that was more important than their job. This guy may have a point. I don't think his point is as valuable as the idea that maybe you should look a little harder to see why someone isn't helping as much as you want. That's empathy to me.