4 ms·
For what it's worth, I've had Comcast residential for over 3 years now and have only suffered a severe outage once, but usually no issues like that. Occasional
by spike021 11y ago
For what it's worth, I've had Comcast residential for over 3 years now and have only suffered a severe outage once, but usually no issues like that.
Occasionally at night there are disconnections.
But the customer service is definitely awful. I find I have best success immediately asking to be transferred to the customer loyalty office rather than the call center.
- CamperBob2 11y agoRight, that's the advantage to Comcast Business. It only costs a bit more, and when something does go wrong, you get faster, better-informed service from more knowledgeable people.