4 ms·

Hold on... you built a system for a customer that takes 10 seconds to load for 6 users, and want to charge them more for fixing it? I can see their point.

madaxe_again 11y ago
Not wanting to pay £900 for something which is critical to the operation of your business is bloody daft in my mind. You'd pay this because the roof leaked - you wouldn't go after the tile maker while sitting under a dripping ceiling for ever more.
- ryanlol 11y ago
  Yeah, but at that point you might want to pay someone else...
  - noir_lord 11y ago
    System beat every spec they set, they asked for it to manage a max of 40 unscheduled jobs, I designed it to handle 250, last time I looked it was sat at 5600 odd, given the nature of the system the interactions are vast.
    - ryanlol 11y ago
      I never claimed that they had to be rational, just pointed out that if the software didn't function as expected the customer might have lost confidence in you and felt that they'd be better served by putting their money elsewhere.
- noir_lord 11y ago
  Love this place sometimes, they build a set of assumptions and then attack them :).
noir_lord 11y ago
Way to give an opinion on a set of constraints you know nothing about. I wrote a system for the constraints they supplied and it turned out what they asked for wasn't what they ended up doing, instead of 30-40 jobs unscheduled at any one time they have 4 to 6 thousand. Given that the original system was designed for 40 and I assumed a worst case of 250 they blew through that limit, also since you know nothing about the system I find your comment hilarious, there is a lot of difference between 6 users posting a tweet and 6 users using a system them polls out to dozens of services and has to do a large amount of processing for each task.
- zeemonkee3 11y ago
  Well, your original comment was essentially "I built something for a small number of users which takes 10 seconds to load, the customer isn't happy and expects me to fix it for free". It's another thing entirely from "I built something which worked perfectly for the given spec, they are using it outside that spec, and want me to make the necessary changes for free".
  - noir_lord 11y ago
    > after three years they came back and said it was slow They paid and used it for 3 years, I think at that point it would be safe to assume that the system was in spec (well unless I'm Oracle, which I'm not).

madaxe_again 11y ago

Not wanting to pay £900 for something which is critical to the operation of your business is bloody daft in my mind. You'd pay this because the roof leaked - you wouldn't go after the tile maker while sitting under a dripping ceiling for ever more.

ryanlol 11y ago
Yeah, but at that point you might want to pay someone else...
- noir_lord 11y ago
  System beat every spec they set, they asked for it to manage a max of 40 unscheduled jobs, I designed it to handle 250, last time I looked it was sat at 5600 odd, given the nature of the system the interactions are vast.
  - ryanlol 11y ago
    I never claimed that they had to be rational, just pointed out that if the software didn't function as expected the customer might have lost confidence in you and felt that they'd be better served by putting their money elsewhere.
noir_lord 11y ago
Love this place sometimes, they build a set of assumptions and then attack them :).

noir_lord 11y ago

Way to give an opinion on a set of constraints you know nothing about. I wrote a system for the constraints they supplied and it turned out what they asked for wasn't what they ended up doing, instead of 30-40 jobs unscheduled at any one time they have 4 to 6 thousand. Given that the original system was designed for 40 and I assumed a worst case of 250 they blew through that limit, also since you know nothing about the system I find your comment hilarious, there is a lot of difference between 6 users posting a tweet and 6 users using a system them polls out to dozens of services and has to do a large amount of processing for each task.

zeemonkee3 11y ago
Well, your original comment was essentially "I built something for a small number of users which takes 10 seconds to load, the customer isn't happy and expects me to fix it for free". It's another thing entirely from "I built something which worked perfectly for the given spec, they are using it outside that spec, and want me to make the necessary changes for free".
- noir_lord 11y ago
  > after three years they came back and said it was slow They paid and used it for 3 years, I think at that point it would be safe to assume that the system was in spec (well unless I'm Oracle, which I'm not).