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Thanks for your thoughts debacle! Let me address them slightly out of order: > Each individual Atlassian tool has enough minor style differences to make the ec
by kannonboy 11y ago
Thanks for your thoughts debacle! Let me address them slightly out of order:
> Each individual Atlassian tool has enough minor style differences to make the ecosystem feel less cohesive.
I think the minor style differences are in part an artifact of our design process. We have a fairly large portfolio of products these days, and try to avoid dependencies between the release timelines and roadmaps of each. This means that a new design pattern or improvement will often appear in one product several releases before it is syndicated elsewhere. The way this often works on the ground is that a designer will invent a new pattern in one product, see it implemented and shipped, and then later abstracted and incorporated into the Atlassian Design Guidelines and Atlassian UI library that ships with all of our products.
> Administration of your software is opaque, to put it nicely.
Simplifying administration (particularly initial setup) has been a long-time focus of ours, so much so that we codified it into our design principles as "Gracefully reveal depth"[0]. But it's a tough proposition: JIRA is powerful and flexible, but seriously complex, and we're still figuring out how to ease administration without removing or reducing functionality that our customers rely on. We're getting there (check out the admin console in JIRA 7 vs JIRA 6, or any other two consecutive major versions) but I think it will be more or less a constant battle as the products continue to expand in functionality. I appreciate the time you've taken to provide the feedback already, but if you have any specific pain points regarding administration I'd love to hear them.
> All of your tools feel dated and cold. The blue "metro" style design reminds me of Trello's design, and not in a good way.
> It seems as though you use color as a crutch for poor layout. GitHub is fixed width and Bitbucket is fluid but I see so much more on my GitHub homepage than on my Bitbucket homepage.
> There is a stark difference in the experience in navigating both sites. GitHub seems to have to put a lot of thought into page real estate value. Bitbucket in contrast is much more spartan.
I'm personally not an aesthete in any sense of the word, but this seems valuable feedback. I'll bring it to the attention of our design and brand teams (and see if I can get them to jump in and comment). Thanks again for the feedback mate.
[0]: https://design.atlassian.com/how-we-design/principles/ https://design.atlassian.com/how-we-design/principles/