I think it also addresses a very crucial point often overlooked: the market will adopt & adapt the easiest tool to satisfy a need, rather than the best tool for

I think it also addresses a very crucial point often overlooked: the market will adopt & adapt the easiest tool to satisfy a need, rather than the best tool for the job. Databases are far better suited to maintaining - say a membership list, and FB Groups are far inferior, but are much easier - hence will be adopted, tweaked and repurposed in a hacky way to accomplish the task. The tool is adapted to the job at hand because you already know how to use it. Yes, it is true - when you have a hammer everything does look like a nail.