Oh, I agree. There's no defense for her going for a backchannel device in response. Just that arguably, the NSA has a legal obligation to at least attempt to

Oh, I agree. There's no defense for her going for a backchannel device in response. Just that arguably, the NSA has a legal obligation to at least attempt to properly coordinate with the Executive Branch when it comes to perfectly reasonable-seeming requests (as this request appears to have been, from the outset). Which they apparently did not do in this case, for some reason. So the legal aspects of that matter should be looked into, also.