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When I provided commercial support for some open source project, I exchanged total 55 mails through 7 threads consisting of requirements, reports, code, invoice
by flowersits 11y ago
When I provided commercial support for some open source project, I exchanged total 55 mails through 7 threads consisting of requirements, reports, code, invoices, internal conversation between colleagues, and so on just for one support and really needed some unified management tool or service at that time.
Well, it seems that your idea meets my needs well. IMHO, I would like you to remind that negotiation must be in private in most cases.
- lumo 11y agoWow, yours is precisely the use case I've been considering. I'd really like to dig deeper into your commercial support experience. What features would you say are the most necessary in such a "unified management tool"? Thank you for your comment.