> In the email, we encourage people who believe their app is within the bounds of acceptable use cases on Twitter to contact us directly, and provide a link to

> In the email, we encourage people who believe their app is within the bounds of acceptable use cases on Twitter to contact us directly, and provide a link to do so. Really? Where in the email does it ask anything of that sort? The only "unfortunate" part that I see is that this person exposed the false rhetoric and lack of flexibility that Twitter has shown time and time again. Apologize and fix it, stop trying to whitewash this.