This might be interesting for any kind of software-related service, development, design or otherwise, not just for open source software support. As a freelance

This might be interesting for any kind of software-related service, development, design or otherwise, not just for open source software support. As a freelance consultant I can see how such a process could benefit both the service provider and the client. However, this would've to include some kind of task review, escrow and automatic payment on successful completion to truly deliver. In other words, you'd have to upend to whole process of how software-related services are provided for the most these days: - client looks for consultant who matches technical requirements (or often rather has a recruiter look for such a consultant) - consultant works x amount of hours - consultant bills client amount x Therein lies the rub: In the market as of today it's very difficult to market and sell clearly defined and measurable software-related services, which is why most of those services are often still sold by the hour. This is non-sensical for the most part because what client wants is not hours spent but problems solved. Measuring those problems and their solutions however, still is tough. Being able to adequately productize services it what it ultimately comes down to I suppose. If you're willing to address these larger issues as a whole I'd be happy to hear your thoughts (contact info's available in my profile).