4 ms·
Great hardware has the implicit trade-off of being "built to last" and consequently not requiring the customer to upgrade the product for quite sometime. How do
by cbw5 11y ago
Great hardware has the implicit trade-off of being "built to last" and consequently not requiring the customer to upgrade the product for quite sometime. How do you think about re-engaging customers in the short to medium term?
- drabie 11y agoGreat question. With Tovala, our model is a little different. We anticipate most of our customers will order our meal delivery service - and be delighted by the experience and taste. That'll give us a touch point to our customers throughout the life of their smart oven.