Yep, that line is pretty lame, especially if the letter is signed by the CEO as seems to be the case here. Either they are not being straightforward or somehow

Yep, that line is pretty lame, especially if the letter is signed by the CEO as seems to be the case here. Either they are not being straightforward or somehow don't have control of the legal folks. There are various reasons for the latter case, some of them potentially quite negative. To be fair this letter seems to be making an effort to be transparent, so I get what they are trying to do. As I noted in another comment though this is a tough trick to pull off successfully without seeming insincere.