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For all the people dealing with shitty dell customer support on the phone, try using their @dellcares twitter account. Had a broken acreen glass and later a fau
by pascalo 11y ago
For all the people dealing with shitty dell customer support on the phone, try using their @dellcares twitter account. Had a broken acreen glass and later a faulty fan on my 2014 xps 13, and they sent around a technician each time, all via twitter. Much less painfull than hanging on the phone. Excellent customer support.
- jjawssd 11y agoThis is really strange. Why is this?
- passivepinetree 11y agoIt could be because of the immediate negative publicity complaints on social media get. Irate customer complains via Twitter, @ mentions Dell => a bunch of people see it. Irate customer complains via a private communication channel => others are much less likely to notice/find out.