bigger, "reputable" commercial airlines contract out many of their flights to lower quality and/or less experienced, no-name service providers in order to save

bigger, "reputable" commercial airlines contract out many of their flights to lower quality and/or less experienced, no-name service providers in order to save some $. this fact is hidden from the customer, as the ticket, plane, boarding gate, etc. are still branded with the big company's logo. this is a problem, because while the big company has certain quality standards set, the smaller ones do not necessarily have to live up to those same standards. and they usually don't, which is why they're so much cheaper.