4 ms·

Can someone provide a summary? At work on this Monday, and would like to know if I should watch it later when I'm home.

• noodle 17y ago
  bigger, "reputable" commercial airlines contract out many of their flights to lower quality and/or less experienced, no-name service providers in order to save some $. this fact is hidden from the customer, as the ticket, plane, boarding gate, etc. are still branded with the big company's logo. this is a problem, because while the big company has certain quality standards set, the smaller ones do not necessarily have to live up to those same standards. and they usually don't, which is why they're so much cheaper.