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Instacart Slashes Pay of Some of Its Lowest-Paid Workers
- greenyoda 11y ago"Until recently, for example, Instacart showed a red clown face in the app of workers who had made errors, leaving it there to shame them for several weeks. Several shoppers said they were disgusted that a high-profile company would resort to treating them like elementary school children." I can't imagine how management could have possibly thought this was a good idea.
- ReadingInBed 11y agoI would guess someone showed them an a/b test where showing the clown led to less mistakes. Of course it's still fairly disgusting behavior for a company to take. But are morals really that important when you have algorithms and data?