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That's not just IBM's outsourced vendors. The desire to do the minimal amount of work to adhere to the exact wording of contracts seems to be prevalent. For u
by shepardrtc 11y ago
That's not just IBM's outsourced vendors. The desire to do the minimal amount of work to adhere to the exact wording of contracts seems to be prevalent. For us, it takes us 3 to 4 weeks to have a single VM created. And even then its usually done wrong. When asking them to do the partitions different, the response is that they're unable to change the script. A month to simply have a script run.
- gaius 11y agoThey bill by the hour.
- agumonkey 11y agoHow does .. anything happen ..
- shepardrtc 11y agoIt doesn't.
- bigiain 11y agoThis goes a long way to explaining that Gartner report from last year which say Marketing departments IT budgets will exceed IT departments IT budgets by 2017. We're seeing this a lot - doing projects directly with marketing department, largely so they can completely circumvent internal IT department's and their apparent stonewalling on seemingly simple requests. (Of course it also means we're seeing things like completely outlandish requests that indicate fundamental security/privacy misunderstandings ("What do you mean you can't import our entire customer database into the WordPress site you're building and hosting cheaply for us?"), as well as last minute compliance intrusions ("Oh, you need this to live on a big-corp.com subdomain? That requires a security audit and risk assessment and mitigation document! How on earth have you got this far without knowing that?")
- bogomipz 11y agoIt happens very slowly. I have a similar story but with simple VLAN changes taking weeks and endless forms. Sorry to hear people losing their jobs but yeesh what a horrible company IBM is. This is a company that pivoted to a services company as well.
- deleted 11y ago[deleted]
- deleted 11y ago[deleted]