We've had an ex-employee with access to a client's page for close to a year now because every time we try and remove him we just get the generic "an error has o

We've had an ex-employee with access to a client's page for close to a year now because every time we try and remove him we just get the generic "an error has occurred, sorry" message. Contacting support lead to something like "Thanks for your report. While we don't have time to investigate or address every problem that's reported, we take all problems seriously. Please try again at a later date to see if this issue has been resolved." I get that we're extremely small fish in Facebook's eyes, but I would've thought reselling $30k/mo in ad inventory would at least get us some way to have these issues resolved for their clients. That said, I can't say Google is all that much better.