4 ms·
Most of the damage has already been done. They've lost on the initial buzz that Buzz would have otherwise created. While I appreciate Google's swift response, t
by artagnon 17y ago
Most of the damage has already been done. They've lost on the initial buzz that Buzz would have otherwise created. While I appreciate Google's swift response, they made a fatal error during the rollout which will cost them heavily in the long run.
- buster 17y agoYou mean in the short run. People will kind of forget this after the techblogs and news sites see a more interesting story. Like now, I'm sure people are still suffering very hard in Haiti but media coverage dropped a lot and i don't see many people talking about it.
- cgranade 17y agoPerhaps, but I think that even in the long run, people will have lost confidence in Google as a brand, even if they don't remember the particular reason why. Ironically, this damage can propagate along the same social graphs that Google tried to exploit. Users who have lost confidence will be less likely to recommend Google in the future, meaning less people at the second order recommend Google, etc. Even after the story has forgotten, one can well imagine the social graph itself remembering.
- dagw 17y agoIt has done long run damage to the Buzz product though. First thing my girlfriend asked me when logging into her gmail account this morning was "how do I turn off this Buzz thing". She didn't know what it was, only that there was a lot of 'buzz' on the web about how you should turn it off. I have a hard time imagining a scenario where all these people who've turned it off will somehow change their mind and turn it back on.