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Don't want to go all academic on you all, but what they taught us in school is: "marketing" entails every aspect of interaction with customers, so if customers
by sheepleherd 11y ago
Don't want to go all academic on you all, but what they taught us in school is: "marketing" entails every aspect of interaction with customers, so if customers hear about your product, that's marketing. If you have a product... that's marketing.
The article means to say "promotion" or "advertising" or "PR" or any of a myriad of "marcomm" activities that have a budget, but if you design a product to meet customer needs and bring it to market, you are marketing your product. If you think marketing has a negative connotation, you're doing it wrong, same as if your product is poorly designed or dangerous or simply ineffectual.
Approach your marketing program from the point of view of "meeting customer needs".
- jfoster 11y agoThere's also the opportunity cost of foregoing revenue in order to make a product free. I don't doubt that they'll eventually be profitable, but they are definitely paying for their userbase, just indirectly.